Our Service and Maintenance plans give customers worry free coverage over their alarm systems. These agreements have been designed to meet your requirements and budgets, with options of paying monthly  or up front for agreements. Typical Agreements include;

• Unlimited* Engineer Call Outs
• Complete Certificated Service
• Extended Warranty  on Equipment
• Discounts off future products
• 24/7 Engineer Hotline
• Personal Engineer Team
• Free battery  replacements if required
• And more…

Each plan is individually  priced in accordance to your system, so you don't pay  premium rates for smaller units

By supplying quality and reliable systems, we can offer ‘non contractual’ service and maintenance packages to match your system set up and budget, putting you in control.

We are confident  in our products reliability  this is why each system is installed with a five year parts and labour warranty.

We have set out standards in which emergency  these systems should operate. The RAE868 and RAE221 standards formulate a comprehensive set of requirements for each alarm system, ensuring you receive the very best in response time, alarm presentation, water resistance and more.

Raecom ensures that we are able to provide an after care service that ensures your system remains your most reliable aid in an emergency.  By choosing Raecom customers are satisfied in the knowledge they have purchased quality emergency alarm equipment from a company  that will continue to provide a high level of service and care throughout the time you use our equipment.

Contract Free Service & Maintenace

Our one off service and maintenance visits offer customer systems an annual health check. This low cost option ensure your system is loaded with the latest updates and software, as well as providing you with the certification and reports indicating that your system is operating to its optimum.

Engineers perform extensive signal and range test,  as well as making any changes to a system that you may require such as relocating alarms for example.

We call ensure your system is in receipt  of  a full MOT  - Maintained, Overhauled and Tested…

This type of service offers the advantage of not spending more money  than that required. Every  twelve months Raecom will inform you of when your service is due, so you do not  have to worry  about when its due.

Why servicing should only be completed by an APPROVED engineer.

Our one off service and maintenance visits offer customer systems an annual health check. This low cost option ensure your system is loaded with the latest updates and software, as well as providing you with the certification and reports indicating that your system is operating to its optimum.

Engineers perform extensive signal and range test,  as well as making any changes to a system that you may require such as relocating alarms for example.

We call ensure your system is in receipt  of  a full MOT  - Maintained, Overhauled and Tested…

This type of service offers the advantage of not spending more money  than that required. Every  twelve months Raecom will inform you of when your service is due, so you do not  have to worry  about when its due.